In-House Training and Incentive Programs Help Drive Performance for a Florida Water Plant Team

Operators at the Bay County Water Treatment Plant are trained to expect more from themselves. The performance results are evident.

In-House Training and Incentive Programs Help Drive Performance for a Florida Water Plant Team

The Bay County plant won the 2017 Water Plant Operations Excellence Award from the Florida Department of Environmental Protection for the sixth consecutive year.

Bay County (Florida) Utility Services trains its operators to do more than the minimum. The utility has an in-house training program for new employees and an incentive program to encourage staffers to obtain licensing beyond what their job descriptions require.

That has worked out...

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