EditorialThe Utility of the Future is Digital. Are You on the Right Path?

The Utility of the Future is Digital. Are You on the Right Path?

The new year provides a platform to contemplate the shape of the Water Resources Utility of the Future. Signs indicate that future is digital.
  • Appeared in print as "Not Business as Usual"
  • By Ted J. Rulseh
  • January 2018
  • Let's Be Clear

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Digital Technology Clean Water Act Cost Savings Asset Management System Customer Service Employee National Association of Clean Water Agencies (NACWA) Business Planning

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Innovation drives forward steadily in the water and wastewater sectors. Now and then, it’s worth stopping to take a high-level view and ask: What is the actual shape of things to come?

The National Association of Clean Water Agencies has done that in a July 2017 paper,...

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