Ohio Operator Brings Heart to Management Style

Karen Hawkins’ caring-approach management includes drive and thoroughness combined with strong mentoring and people skills.
Ohio Operator Brings Heart to Management Style
Karen Hawkins, utilities superintendent for the Division of Water and Sewer in Fairborn, Ohio.

Caring. Karen Hawkins and co-workers use that word a lot. As superintendent of Fairborn (Ohio) Utilities, Hawkins has made concern for employees and customers a cornerstone of a 29-year career.

Since 2005, Hawkins has headed operations in Fairborn, a city of 32,000 near...

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