‘Who Are We Exactly?’

To have a brand, you don’t need to be a huge agency with a nine-figure budget. A few small but well-considered tactics can work wonders.

So the District of Columbia Water and Sewer Authority changed its name to DC Water and spent $180,000 on a branding campaign (see the “Hearts and Minds” article in this issue of TPO).

Must be nice to have that kind of money, eh? And time? Why, if your smaller community spent money...

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